Carlson Wagonlit Verdun Travel
Agency profile



History

Carslon Wagonlit Verdun is one of the oldest travel agencies in Montreal.
Originally founded as Voyage Verdun in 1958, they remain as committed to servind travelers today as when they first opened their doors. In 1993, Voyage Verdun joined the Carlson Wagonlit Travel group to add the power of the world's leading travel and expense management company. Steady growth and intelligent partnerships allow Carlson Wagonlit Verdun to care for the needs of any traveler, wheter corporate or individual.


Mission

An unwavering commitment to customer satisfaction that leads to a mutually beneficial, lifelong relationship. We place a premium on communication so our representatives can fully understand the client's needs. This understanding allows us to serve our clients by becoming partners in achieving their individual and business goals. Getting clients to their destination and back is only half the job; we seek to provide demonstrable value for customer satisfaction.


Objective

Quite simply: The complete satisfaction of every traveler that calls on Carlson Wagonlit Verdun. We recognize that good service is more than competitive pricing; it's a near-obsessive attention to detail that transforms a good experience into an exceptional one.
We don't want to sell you a travel package; we want to understand your needs, so we can custom design a travel solution that meets your specific requirements. We look at your opportunities and challenges and design a solution customized to fit you.


Traveler benefits

Carlson Wagonlit Verdun is more than a travel agency. We are a business partner, a friend, a community resource. Our success comes from the success of our customers, their businesses, and the local economy. integrating ourselves into these key areas, we help ourselves by helping others first.
We can save businesses time and money through our worldwide affiliations and partnerships by offering a wide range of services for the corporate traveler. Our corporate account managers can implement and monitor your travel policies, as well as keep your business informed on travel industry issues through regular communication and meetings.
For the individual traveler, we take the stress out of planning a vacation, so you can start relaxing before your depart. Wheter you travel locally or internationnally, we provide information on your destination, so you know what to expect and where to find the services you need.



Values

The core values of Carlson Wagonlit Verdun are communication, motivation, satisfaction and partnership.
Wheter you are an individual or a seasoned business traveler, we offer the same level of service. Our team of professionnals not only arranges your travel plans, they take a proactive approach to solve problems by making the right decisions for you and your company. We recognize that your time is important. As your travel partner, we take care of our business so you have an easier time taking care of yours.







14-38 Place du Commerce, Ile des Soeurs, QC. H3E 1T8

Tel: 1-800-280-9968 - Montreal : (514)-761-5561 Fax: (514)-761-4810